At Osdire, we want every buyer to feel confident when ordering work from freelancers. Our payment protection system ensures your money is safe while giving you full control over the final approval of work.
How Osdire Protects Your Payment
Secure Escrow System
When you place an order, your payment is securely held with us — not released to the freelancer until you accept the final delivery. This ensures:
You never pay before work is completed.
The freelancer cannot receive funds until your approval.
Osdire can step in fairly if an issue arises.
On-Platform Communication & Payments
For your protection:
Keep all communication inside Osdire’s messaging tool and order page.
Do not share personal contact information with others.
Make payments only through the Osdire checkout system.
Avoid discussing payments or project details on external channels.
This creates a complete record and keeps you fully covered under Osdire policies.
Clear Delivery & Review Process
To avoid misunderstandings:
Define the scope, deliverables, and revision expectations before placing the order.
Agree on any check-in points if needed.
Review the delivered work carefully and request revisions before approving.
Once you accept the delivery, funds are released to the freelancer.
Support & Dispute Resolution
If something doesn’t go as planned:
Always communicate with the freelancer first to address the problem.
Use the Resolution Centre to communicate issues.
If needed, contact Osdire Support for formal mediation.
Since payments and messages remain on-platform, our team can review the full order history and resolve disputes fairly.
Why Off-Platform Payment Is Risky
Paying outside Osdire removes all buyer protections:
No escrow → no payment security.
No project record → limited ability for Osdire to help.
Violation of Terms of Service → possible account penalties.
Always keep communication and payments on Osdire.
Frequently Asked Questions (Buyers)
When are funds released to the freelancer?
When are funds released to the freelancer?
After you accept the delivered work, or if the delivery sits without dispute for the agreed period.
What if I’m not happy with the delivery?
What if I’m not happy with the delivery?
You can request revisions. If the issue persists, escalate through the Resolution Centre or contact Support.
Can I pay the freelancer outside Osdire to avoid fees?
Can I pay the freelancer outside Osdire to avoid fees?
No. Off-platform payments remove all protection and violate Osdire Terms, which may result in account suspension.
Are there additional fees?
Are there additional fees?
Payment processing fees are shown transparently at checkout. There are no hidden charges.
By keeping payments and communication inside Osdire, you ensure full protection, secure escrow handling, and easy dispute resolution — giving you a safe, reliable environment for hiring freelancers.